With the help of synthetic intelligence, Velvetech’s group optimized an insurance coverage company’s call heart efficiency. Following the collaboration, the Shopper obtained an answer with real-time, on-the-call AI assistance that enabled the reduction of average call-handle occasions and a 52%…
In the digital world, IT monetary services organizations are more and more weak to each cyberattacks and fraud, as dangerous actors reap the advantages of new tools and opportunities to take advantage of any weakness. For truly differentiating, personalised consumer…
Different key elements embody vendor experience, regulatory compliance, scalability, and user-friendliness. Elisa is amongst the largest Telcos in the Nordics working in Finland and Estonia. As Elisa goals to be the chief in digital transformation, AI is amongst the key…
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